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Venmo account frozen

Braintree - Venmo account frozen
Braintree - Venmo account frozen
My account is Frozen do to lack of identification i have been trying to transfer or send money to my friend's account but it was not allowing me and also not telling me why my account was frozen only up to about an hour ago when it finally said it was frozen because I needed to send proof of identification and now it's the weekend which is when you guys chose to let me know this information and I feel like you guys are just as much responsible as I am and should take 5 minutes to look I might identification to verify it's me thank you

User's recommendation: I have never had such a hard time with any kind of cash app, chime or any of those apps but venmo it has been a struggle trying to get any information or any money for that matter about my own account and I can't reach anybody to help me ever not even a half a star.

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ID
#3970678 Review #3970678 is a subjective opinion of poster.
Product
Venmo Account
Pros
  • Idc
Cons
  • Idc
Preferred solution
My account unfrozen today

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New Reviewer

Frozen account how many times do I have to do this ***

Braintree - Frozen account how many times do I have to do this ***
Braintree - Frozen account how many times do I have to do this ***
Braintree - Frozen account how many times do I have to do this ***
Braintree - Frozen account how many times do I have to do this ***
Braintree - Frozen account how many times do I have to do this ***
Braintree - Frozen account how many times do I have to do this ***
My account is Frozen I've been trying to get on it for 2 days you guys didn't let me know why it wouldn't let me transfer or send any money until today on the weekend I feel like you guys are just as much responsible as I am if not more I need to take the time to review my identification to provide me instead of sending me these wack *** reviews every 10 minutes just do your real job and unfreeze my account

User's recommendation: I do not recommend this app at all.

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ID
#3970831 Review #3970831 is a subjective opinion of poster.
Preferred solution
Frozen account
New Reviewer

Production account and support team sales

I tried many times to open a production account and contact the sales team but without success I did not receive any support or I was not even contacted and I can not contact any of the phone numbers I found!!!
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ID
#3773012 Review #3773012 is a subjective opinion of poster.
Product
Doordash Mobile Application
Preferred solution
Production account ishue

We did not recieve our money has been months,

My son never recieved his money from shoe sells.we turned it over to attorney generals office which you refused to respond to their letters.will not answer phone calls or emails

User's recommendation: Be careful doing business with Braintree.

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ID
#3698330 Review #3698330 is a subjective opinion of poster.
Location
Springfield, Illinois

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To update our checking account number

We are in the process of closing out our old checking account due to hackers. I have opened a new checking account for our deposits with Braintree. Since SORD KY LLC is owned by SORD AUSTRALIA/ Fortitude North, I am uncertain if Australia needs to handle this or if I can. Please advise. Neto/Maropost emailed me and said I would need to go through you since you handle the deposits.
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ID
#3698228 Review #3698228 is a subjective opinion of poster.
Location
Lexington-Fayette, Kentucky
Preferred solution
How to change the checking account number for our deposits to our new account.

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New Reviewer

Scammed

Braintree - Scammed
Braintree - Scammed
I'm Waiting on a reply? The person used your company to scam me through venmo $200. The only contact information I have is the phone number to Braintree.

User's recommendation: Beware.

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ID
#3647159 Review #3647159 is a subjective opinion of poster.
Location
Arcata, California
Loss
$200
Preferred solution
Full refund

My son never received his money from a sale

Money from sake was never received and was just blown off about no one ever tried to resolve this issue

User's recommendation: Think twice.

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ID
#3507466 Review #3507466 is a subjective opinion of poster.
Location
Springfield, Illinois

Did not recueve money

I have not got any response from Braintree,my son was never got paid the money from a shoe sale.So we have filed a complaint with attorney generals office Braintree keeps putting us off totally ignoring us.
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ID
#3488480 Review #3488480 is a subjective opinion of poster.
Location
Springfield, Illinois

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New Reviewer

Need to setup an ecommerce account

Update by user Mar 31, 2022

A month has passed and still no contact from Braintree. I have given up on this product.Terrible

Update by user Mar 02, 2022

Not a word other than an email to say that the complaint was registered

Original review posted by user Mar 01, 2022
Hello, I have made several attempts via phone and email for to contact your sales team without success. The is one number on the website but it can't be reached if you are outside the US or Canada. I am extremely frustrated that I can't reach anyone. Regards,

User's recommendation: Make certain you have a sales contact that you can reach.

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ID
#3374422 Review #3374422 is a subjective opinion of poster.
Location
St Johns, Parish Of Saint John
Pros
  • There is a response from to say the complaint was registered
Cons
  • Still have not received any communication from sales team
Preferred solution
Let the company propose a solution
New Reviewer

Add payment sources

Never there is someone to help. I am looking other source where I can get help when I need. I dont think this PayPal a good customer service

User's recommendation: Find another solution.

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ID
#3360165 Review #3360165 is a subjective opinion of poster.
Location
Moorhead, Minnesota
Loss
$1000
Preferred solution
Let the company propose a solution

Have not got money transfered to my paypal

Sold product on my homepage but newer got money deposited to my PayPal account! This is stupid that i have to write 100 symbols when i dont have 100 symbols to write
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ID
#3239833 Review #3239833 is a subjective opinion of poster.
Location
Escondido, California

Get rid of the ads on your website

I am disgusted you have ads on your website if I just filled it out so would others after filling it out realising that its an ad
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1 comment
#2070053

I send money through paytm, last 12 hours before but my client still not received amount .please my transfer amount returned to my account

ID
#2920357 Review #2920357 is a subjective opinion of poster.
Location
Cobram, Victoria

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New Reviewer

I recieved a 1099-K form from you but I don't have an account.

I need someone from your tax department to call me. I received a 1099-K form for the year 2018 and it shows my business information. I DO NOT have an account with your company. Please contact me ASAP. Tomer Litvin
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ID
#2715924 Review #2715924 is a subjective opinion of poster.
Preferred solution
they need to contact me to solve the issue
New Reviewer

Non Payment for Baby Sitting Services

Our granddaughter babysat for a couple in Oct 2020 under the services of Bambino for a total of $29.00. We sat up a savings account at our bank under her name to teach her about saving money, etc. etc. We understood that those funds could be deposited directly to her account. We provided the Bank Routing number and account #. However it is now nearly Feb. 2021 and those funds still have not been sent. They say that they can onlydeposit it into a checking account, not savings.

User's recommendation: Under no circumstances would I use Braintree for any services.

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ID
#2399533 Review #2399533 is a subjective opinion of poster.
Loss
$29
Preferred solution
I want my granddaughter's $29.00 for baby sitting
New Reviewer

Braintree Payments - Bobby Nickrent screwing over merchants.

Braintree Payments - Bobby Nickrent screwing over merchants.
Bobby Nickrent from Braintree is notoriously known for shutting down merchant accounts for no valid reasons. He should apply for Guinness records to measure the amount of incompetence he has, but that's just the tip of the iceberg. There's only one thing that can compete with his incompetence - that is his ego-filled personality. Ironically, this merchant-sucking-vampire isn't the brightest candle in the room. His historically shady past has always been overlooked by Braintree's team. I have personally tried to voice my opinion over, to which Braintree decided to not communicate with me anymore. Bobby Nickrent from Braintree Payments is a Scammer. He also violates several Merchant laws, as well as some Federal laws. Take a look at some of the attached screenshots from his personal Facebook profile. I have complained about his Facebook posts to their head of Risk team. Guess what the solution was? They simply decided to not communicate with me anymore. Isn't that comical? Predictably, the Facebook posts have also disappeared now. This proves the point that they have taken a look at my complaint, simply tried to cover their ***, and decided to not communicate with me anymore. Luckily, I have saved a copy of the posts on Archive Web. Below are the links for your reference - https://web.archive.org/web/201602****4824/https://www.facebook.com/BeezusHChrist/posts/101542****548**** https://web.archive.org/save/_embed/https://www.facebook.com/BeezusHChrist/posts/101542****498**** https://web.archive.org/web/201602****5055/https://www.facebook.com/BeezusHChrist/posts/101542****676**** If you're working with Braintree, your data is at a HUGE RISK! Braintree has not taken any action against this, instead decided to cut contact with me. As a merchant, would you like to have your business disclosed to some random blokes on Facebook? That's just the beginning. So if you're thinking to work with Braintree, I suggest you think twice...
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ID
#824911 Review #824911 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Violating a number of laws
Preferred solution
Let the company propose a solution

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