Contact Braintree Customer Service
Braintree Phone Numbers and Emails
Toll-Free Number:
-
(877) 434-2894
Sales/ Reservations:
-
(877) 511-5036
Braintree Emails:
Braintree Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Braintree is (877) 434-2894. 89% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
People call Braintree mainly because of account, request for information, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Braintree is (877) 434-2894. 89% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
People call Braintree mainly because of account, request for information, payments and charges.
The best email to contact Braintree is accounts@braintreepayments.com. 57% of customers use this email address to address their issues and concerns.
How to Contact Braintree?
Most Popular Number:
| Total calls: 155 | Last call: Mar 5, 2026 |
Contact Information
Braintree Website:
Braintree Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Thursday: 8 am - 7 pm CDT
Friday: 8 am - 5 pm CDT
Other Location:
123 Townsend Street
6th Floor
San Francisco, CA 94107
117 Barrow Street
5th Floor
New York, NY 10014
7700 W Parmer Lane
Building D
Austin, TX 78729
247 Tottenham Court Road
Floor 1
London, UK W1T 7QX
5 Temasek Boulevard
#09-01
Suntec Tower 5
Singapore 038985
1 York Street
Sydney NSW 2000
Australia
21 Rue de la Banque
75002 Paris
France
Summary of Braintree Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Braintree?
Payments and Charges Question:
- “Need to pay with credit card”
- “Payment problems”
- “Payment on web not working”
Account Question:
- “Switching tax id and bak account”
- “Login assistance”
- “Account info”
Request for Information Question:
- “About my account”
- “Need help getting Braintree create a connection between our Braintree account and our Rebillia account.”
- “Support”
Refund Question:
- “A refund query”
- “Refund”
Return/ Replace Question:
- “Change account as the new owner”
- “Changing banking info”
- “Copy of contract and change of main contact!!!”
Shipping and Delivery Question:
- “Have not got money transfered to my paypal”
Cards Question:
- “Process credit card”
- “Venmo transfer sent to an invalid card”
Product/ Service Question:
- “Tech help”
- “Braintree production set up”
Activation/ Cancellation Question:
- “Cancel subscription”
Staff Question:
- “Customer service”
Website/ Application Question:
- “Application approval”
Other Question:
- “Waiting for approval”
- “Payout”
- “Auth hold”
About
, , , ,
Braintree is a firm specializing in payment processing. Easy pricing, omni channel payments, and reliable support make Braintree a #1 choice for many business owners. Braintree platform deals with more than 100 different currencies. Apart from Apple Pay and Android Pay, Braintree payment platform handles payment through Bitcoin and PayPal as well as regular credit and debit cards. So far, Braintree has partnered with a number of businesses such as Casper, Boxes, Munchery, Marketplacer, and Hotel Tonight among others. Braintree was featured on Fortune, Quartz, Startup Daily, Bloomberg Radio, and TNW etc.
Braintree is ranked 124 out of 269 in Cash Services category
Worldwide
Compare Braintree Customer Service To
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