Braintree Phone Numbers and Emails

Toll-Free Number:

  • (877) 434-2894
Send Message

Sales:

  • (877) 511-5036

Braintree Emails:

Accounting/ Billing
General Info
Media
Sales/ Reservations
partners@braintreepayments.com
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Contact Information

Braintree Website:

Braintree Help Center:

Corporate Office Address:

PayPal, Inc.
222 Merchandise Mart Plaza, Ste 800
Chicago, Illinois 60654
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 8 am - 7 pm CDT

Friday: 8 am - 5 pm CDT


Other Location:

123 Townsend Street

6th Floor

San Francisco, CA 94107


117 Barrow Street

5th Floor

New York, NY 10014


7700 W Parmer Lane

Building D

Austin, TX 78729


247 Tottenham Court Road

Floor 1

London, UK W1T 7QX


5 Temasek Boulevard

#09-01

Suntec Tower 5

Singapore 038985


1 York Street

Sydney NSW 2000

Australia


21 Rue de la Banque

75002 Paris

France

More contact details

Braintree Rating Based on 11 Reviews

Rating details

1.6
more details
Customer service
Website
Reliability
Price Affordability

Rating stats

Rating trend

Summary of Braintree Customer Service Calls

107 TOTAL
CALLS
00:46 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Braintree?

Payments and Charges Question:

  • “Fraud”
  • “Can not put a cc payment through”
  • “Dispute charges”

Account Question:

  • “Account set up”
  • “Password assistance”
  • “Account take over fraud”

Return/ Replace Question:

  • “Change account as the new owner”
  • “Changing banking info”
  • “Changing banking info and API keys”

Request for Information Question:

  • “Support questions around .net maui”
  • “Support”
  • “For a support ticket ID: #12684093”

Shipping and Delivery Question:

  • “Have not got money transfered to my paypal”

Refund Question:

  • “Refund”

Staff Question:

  • “Customer service”

Cards Question:

  • “Venmo transfer sent to an invalid card”

Website/ Application Question:

  • “Application approval”

Product/ Service Question:

  • “Braintree production set up”

Other Question:

  • “Getting paid problems, also can not seem to make a report ticket also”
  • “Obtain Public Key”
  • “Getting paid problems”

About

Related Companies

PayPal, Venmo, Bill Me Later, Xoom, Hyperwallet

Summary

Braintree is a firm specializing in payment processing. Easy pricing, omni channel payments, and reliable support make Braintree a #1 choice for many business owners. Braintree platform deals with more than 100 different currencies. Apart from Apple Pay and Android Pay, Braintree payment platform handles payment through Bitcoin and PayPal as well as regular credit and debit cards. So far, Braintree has partnered with a number of businesses such as Casper, Boxes, Munchery, Marketplacer, and Hotel Tonight among others. Braintree was featured on Fortune, Quartz, Startup Daily, Bloomberg Radio, and TNW etc.

Braintree reviews and complaints

Braintree is ranked 87 out of 253 in Cash Services category

Area Served

Worldwide

Payment Methods

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